We’re glad you chose us for your paystubs.
Here is our refund policy we would like you to take note of. If you’re willing to claim refunds from Checkpaystub.com, please refer to when you can ask for refunds & when we don’t accept refund requests.
Checkpaystub.com provides refunds in these scenarios
1. You haven’t received paystubs from Checkpaystub.com within 24 hours to the Email ID provided at the time of creating paystubs.
2. An error was spotted in your paycheck stub & you’ve made a correction request. The corrected paycheck was not delivered to your Email ID within 24 hours.
3. You have made the payment twice for the same paystub.
We DON’T entertain refund requests in the following cases
1. You’re not satisfied with the paystub template design
2. The paystub created with Checkpaystub.com is no longer needed
3. Your refund request will not be processed:
✔️ If you’re willing to change employee or employer’s details
✔️ If you want to change the pay period
4. We have a facility called ‘Resend Order’ using which you can resend your generated check stubs with the help of our Live Chat or 24*7 Customer Support Team. Please don’t expect direct refunds of your paystubs.
5. Any error correction requests will not be handled after 48 hours of creating paystubs. We consider it as your responsibility to contact our Customer Support Team within 48 hours if you’re willing to make corrections. If you fail to do so, you’ll have to recreate the paystub & pay for it.
6. If your refund queries are other than the ones mentioned here, we consider them non-refundable.
Where do I reach for query resolution?
Our Live Chat Support & Email Support is at your service. Feel free to reach out to us anytime needed. Meanwhile, you may check out the FAQ section too.